Project Management

How is ITSM Turning IT into Value Center?

The current state of IT service management (ITSM) is challenging. Experts are calling this as the fourth industrial revolution. Leaders are not predicting the future anymore as they are inventing it. In this article at ITSM Tools, John Clark and his co-author Kathleen Wilson shares their perspective about the modernized ITSM and how it has transformed its base from a cost center to a value center. Why Transform ITSM? Most businesses look for agility, innovation, …

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5 Practices that Support Managers Should Observe

The role of support managers is to coordinate for technical and information systems in an organization. They are also responsible for determining essential technology advances while creating and overseeing solutions for a variety of technical issues. In this article at Help Scout, Emily Triplett Lentz shares some advice for the new or prospective support managers to keep their teams happy. Existing Challenges Apart from extending technical support, the support managers need to empathize with the …

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Tips to Knock off Project Management Roadblocks

Identifying and keeping a focused vision for the project success is an art that not all project managers possess. Most projects are tricky and not deliberately aligned. When a goal-oriented project manager leads these tricky projects and is inefficient in communicating the project vision to the team, that’s when the problem arises. In this article at Strategy Execution, Susanne Madsen detects the most common project management roadblocks that are deterring the chances of project success. …

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5 Ways to Clear the Mess of a Newly Promoted Manager

An elevated role comes with huge responsibilities and a self-imposed pressure of performance that is not easy to handle by all. Often things go remarkably wrong for the newly promoted managers due to inappropriate approach, wrong attitude or limited awareness. In this article at Business2Community, Liz Kislik shares some impactful ways to bring back the newly promoted on track and help them show their worth for the post. Corrective Measures Promotions bring hidden weaknesses at …

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PWA & AMP: Giving Edge to Mobile Marketing

By making a purchase quick enough with the click of a button, smartphones have made consumer’s life easy. But it gave sleepless nights to all the marketers who want to increase their customer base. In mobile marketing, slow page load time means the loss of potential consumers. As per Google Analytics and DoubleClick AdExchange data report, 53 percent of the users leave the website page on mobile after 3 seconds. This specifies the need for …

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HR Transformation: Knowing the Unknown

The term ‘human resources’ is associated with a department in the organization that addresses employee issues. However, the real meaning of human resources (HR) are the people who staff and operate an organization. In this article at The Balance, Susan M. Heathfield shares the changing dynamics of human resources in the fast transforming world of business. Forward Thinking To work in compliance with the business, the HR needs to signify the role of a strategic …

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How to Win Customer Loyalty Post-Data Breach?

Data breach is the unauthorized hacking of a secured database that is typically geared to logical or digital data on the internet. Such breaches are constantly happening and their severe impact on the number of records and consumers are hard to ignore. In this article at Help Scout, Elizabeth Wellington shares significant proactive approaches to maintain security infrastructure and regain customer loyalty. Series of Slip-Ups Emails are one of the prime sources of a data …

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Help Your Project Team to Honor Commitments

Commitment is not a chip that the project managers can insert into their team database. It is a vow or pledge that they take with the team to deliver desired results within the period and budget promised to the clients. However, the successful development of commitment needs conscious wisdom and honor for the job. In this article at PM Basics, the author suggests three critical approaches to inculcate commitment and honor for that commitment in …

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Why Do We Need A Project Business Case?

Decision-making while starting a new project involves a series of steps. The most primary step is developing a business case to justify the worthiness of the project. This document is most likely to help the stakeholders in understanding the importance of the project and finding suitable resources for it. In this article at TechRepublic, Moira Alexander shares why is it essential to develop a sound business case to present to decision makers before any project …

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Learn-at-Lunch: A Potential Approach to Save Time

With an aim to save cost and time, many firms are supplementing training and development with the new approach of ‘Learn-at-Lunch’. Occasionally using an hour of lunch for knowledge sharing can stimulate employee engagement. In this article at The Balance Careers, F. John Reh shares some productive ideas to implement this new approach in the organization. Time Investment Time is the most expensive investment for an organization and wasting precious working hours on training is …

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