Health Check

If your IT leaders aren’t involved in succession planning, it’s like taking your giant of a company and tying its hands and feet. What was once powerful is now clumsy and weak. John K. Higgins reminds us that nowhere is this more important than in f

Alignment. Balance. A new understanding. No, this isn’t the mantra of a yoga class; it’s the world of IT. The article “IT…You’re Just Not Getting It…” from the blog ITILandme.com focuses on the need for the business and IT segments of the company to

Using a personal example of not being able to watch a favorite series, Jamie Tichener explains how poor business continuity can mean the difference between a delighted customer and one who is looking for another provider. Tichener is thinking, in pa

Useless is a harsh word, but Peter Hinssen, CEO of Across and Senior Industry Fellow at UC Irvine’s School of Business believes it may apply to modern IT departments. Furthermore, Hinssen suggests that many people in the business community see CIOs

A typical (and somewhat understandable) response to any problem within the IT world is to throw money/resources/technology at it. But think of it in a different light: if you have a failing project and throw a few more resources into the mix, you’ve

In order to be successful in today's economy, it is vital to have the competitive advantage. Having accountability of all your people and how their time is being spent will help you to create this advantage. This is imperative because, according

When communication breaks down, everything breaks down. Oftentimes organisations make the mistake of assuming that a communication breakdown will be a very apparent event, but the truth is it doesn't happen overnight. Breakdowns take time and ca