AI
- Project Management
Embrace AI to Transform ITSM
The global pandemic has forced many organizations to enable employees to work from home. When on-site support isn’t possible, and…
Read More » - IT Governance
Leverage AI to Advance Customer Service Management
Customer service is not only about pleasing people, but it is also about engaging them. Your efforts to change their…
Read More » - Digital Disruption
How to Become Digital Advance in the ‘Era of Disruption’?
Digital disruption prompts businesses to rethink and redesign the customer experience strategy, product design, and ways to generate revenue. Many…
Read More » - CIO
What Will Happen After AI Has Changed Everything?
Artificial intelligence or AI has become a technology that is projected to change the world that we see now. Already…
Read More » - CIO
Businesses Will Pivot to a ‘Voice First’ Strategy Soon, Say CIOs
In digital transformation, voice recognition acts as a critical data set and holds a much higher value than any other…
Read More » - CIO
How AI and Advanced Analytics Can Help Big Cities
With as much as 68% of the world’s population expected to be living in urban areas by the year 2050,…
Read More » - CIO
Forrester Research’s Technology Predictions for 2019
In this article appearing in ITWeb.co.za, Simnikiwe Mzekandaba takes a look at Forrester Research’s technology predictions for the year 2019.…
Read More » - CIO
How the CIO’s Role is Evolving with AI-Powered Automation
Automated tech is slated to touch more departments and roles in the organization, and the CIO is poised to be…
Read More » - CIO
Knowing the A-Z of Artificial Intelligence
In this article in JoeTheITGuy.com, Joe The IT Guy provides a useful guide on the phrases surrounding Artificial Intelligence. Let’s…
Read More » - CIO
A Quick Guide to Deep Learning
Deep learning (DL), along with artificial intelligence (AI) and machine learning (ML), is poised to bring about a whole lot…
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