IT Governance
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Do You Still Believe in These 3 Cloud Myths?
Cloud-based technologies have established their presence in the IT space for long. However, still many companies dread the impact of…
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Improving IT Service Desk: 3 Questions and 5 Solutions
As per a recent SDI survey, respondents complained about several IT service desk challenges in recent years. Are there solutions…
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New Statistics Regarding Gender Diversity in ITSM Teams
It is important to have gender diversity not only in ITSM teams but across the organization. This allows equal representation…
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Trick to Bring Out the Best of ITSM Vendors
Accepting one’s fault is tough, but self-analysis is pivotal to lead in any industry. CIOs often make the mistake of…
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Learn How Digital Transformation Can Drive Enterprise Service Management
Enterprise Service Management (ESM) has become quite a popular practice across business functions and industries when it comes to realizing…
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2019 IT Help Desk Software Trends That Would Influence IT Support
To provide better IT support, it is important to understand IT help desk software trends now. Since businesses are quite…
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Lift IT Standards by Developing a Network of Super Users
An IT professional is well-aware of the importance of IT managers in building and maintaining a strong connection with the…
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5 Hacks for Successful Digital Transformation
The notion behind digital transformation (DX) is to use technology to re-create a process that becomes more effective. It is…
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A Closer Look at IT Business to Deliver Better Value
Enterprise IT is inclined towards business in more commercial spaces. With cheaper and much faster IT services, IT contributes to…
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3 Smart Steps to Save Your Employees from Tax Fraud
Millions of consumers in the USA fall victim to tax fraud every year. If the incident happens to a couple…
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