IT Governance
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Dawn of DevSecOps, Container, and Cloud ITSM
Growing usage of cloud and DevSecOps techniques in the ITSM model has revoked an unprecedented stir in the IT industry.…
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Leverage AI to Advance Customer Service Management
Customer service is not only about pleasing people, but it is also about engaging them. Your efforts to change their…
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3 Ways to Pursue Stakeholders to Implement Data Governance
Implementing a data governance framework in your organization is definitely a challenging task. However, not all parts of the process…
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ITIL 4 Creates an Effective Remote Work Environment
Organizations must enable remote work environment because employees would support them from home for a long time. U.S. companies always…
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How to Establish a Robust Governance Framework?
Corporate governance applies to all businesses, from huge multinationals to startups. Good corporate governance helps in reducing the cost of…
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10 Ways Automation Can Transform ITSM Team’s Abilities
Artificial intelligence and machine learning capabilities are not only improving but also transforming ITSM activities. Execution of automated techniques helps…
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How Divergent IT Service Management Will Look Post-Pandemic?
Organizations are changing their regular strategies and work patterns in a rush to overcome the economic crisis post the COVID-19…
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Switch to AI to Boost Standards of Your IT Service Management
COVID-19 lockdown extensions are more challenging for the IT service management (ITSM) teams and their managers. Many employees are experiencing…
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What Mistakes Will Employees Cause While Working Remotely?
Businesses across the globe are adopting to the new normal, that is, working from home. As teams are shifting from…
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Why is it Essential to Build Endpoint Security?
Data breaches at large enterprises and organizations continue to hit the headlines. Cybercriminals use a wide variety of tools and…
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