Leadership/Innovation

Lack of Trust: Impact on Employees and Ways to Solve Them

Employees perform their best only when they trust their management. A lack of trust in the relationship will undoubtedly lower employee productivity and hurt their morale. Studies have revealed that managers who do not get timely reports from their team members find it difficult to trust that their employees are indeed working. In this article at Harvard Business Review, Sharon K Parker, Caroline Knight, and Anita Keller explain how some managers are finding their roles more difficult than before. The authors also describe how managers’ mistrust leads to micromanagement, further leading to reduced employee motivation and productivity.

Managers’ Trust in Remote Workers

“Quite a few managers reported not trusting the competence of their employees, with almost one third (29%) questioning whether their employees had the required knowledge do to their work, and more than one quarter (27%) agreeing that their employees’ lacked essential skills,” say the authors. Many managers believe that remote workers usually perform worse than those who work in the office.

On the other hand, employees have reported that their managers do not trust their ability to do the work. Further, they have also explained that supervisors doubted their ability to do the work and often questioned if they had the knowledge required to complete a project.

A large number of managers and supervisors are working from home and struggling with ways to manage people effectively. This has translated into many workers feeling micromanaged and untrusted by their supervisors.

How Can You Increase Employee Trust?

If you want your people to support your business goals, you must listen to your employees. Don’t neglect to take action and follow up on their work-related grievances. Also, recognize, appreciate, and respect your people. This will help to build trust and increase your employees’ performance and productivity.

To read the full report, click on https://hbr.org/2020/07/remote-managers-are-having-trust-issues.

Nivedita Gopalakrishna

Nivedita Gopalakrishna is currently working as a Content Specialist with CAI. She has more than eight years of experience in blogging, copywriting, and ghost-writing. Nivedita started her career as a reporter/sub-editor in one of the reputed newspaper organizations in India. She went on to pursue her career as a content analyst in an Indian-based company, Brickwork India Pvt Ltd. Nivedita has assisted several overseas clients with SEO-friendly content for B2C copies, blogs, product descriptions, newsletters, sales letters, e-books, and research papers. When she is not at her computer, you can find her either reading vintage novels or singing Indian classical music.

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