COVID-19 has shifted hundreds of millions of workers around the globe to work from home. There is an urgent need for IT teams and IT service providers to make remote working as efficient as possible. In this article at Information Age, Steve Bennett discusses the roles and responsibilities of IT teams in ensuring business continuity in today’s new normal forced by coronavirus pandemic.
From Surviving to Thriving
Adapt and Create New Ways of Working
Even the most prepared organizations have probably not planned for the pandemic. To help the businesses thrive, IT teams must, “Recognize the need to test plans against multiple scenarios through a sound, risk-based approach, and that business continuity is the key to getting employees up and running quickly,” says Steve. It is inevitable for IT teams to quickly discover what works best for them and their organization by creating new ways of working.
Unavoidable Security Challenges
Remote working undoubtedly presents a significant security challenge. In fact, remote working practices offer opportunities for criminals to profit. Therefore, IT teams must issue “a secure working from home guide” to all the employees. Furthermore, IT teams must implement a robust VPN and deployment processes to ensure the organization’s settings are secure and correct.
Consult the Experts
As the experimental processes will not always work, it takes time and constant reassessment. IT teams must seek external guidance to help them redefine how they work. Additionally, they must mitigate risks, retain quality, and help businesses to manage the road ahead.
Prepare for the Future
In the days to come, there will be an increase in email security, web security, and data security requirements to combat threats such as phishing and ransomware. The IT team must be prepared to handle security incidents appropriately. This starts with incident identification, reporting, and then taking the necessary action.
To read the original article, click on https://www.information-age.com/role-it-teams-helping-business-thrive-todays-new-normal-123489455/.