A decade ago, the CIOs were concerned and focused on IT infrastructure. However, in the current phase, the CIOs face a range of additional challenges.
In this article at The Wall Street Journal, Steve Rosenbush explains that there has been an upside-down change in the role of CIOs in this digital age. They are helping users get what they need, which makes their role more visible to business growth.
CIO: A Vital Member
Most CIOs believe that technology trends, specifically cybersecurity and artificial intelligence (AI) will significantly make their job more upbeat soon. Technology is a crucial element of all policies. Hence, the CIOs must pave their ways to optimize how they run the organization and spend more time deciding where to help the business change, improve, and grow revenue.
Leading CIOs’ Take Over It
Digitization will increase customer expectation, says Sheila Jordan, CIO, Symantec Corp. Every CIO is expected to deliver this exceptional experience. However, legacy applications clubbed with data privacy and security expectations are some real ongoing challenges that the CIOs must address.
Similarly, Fletcher Previn, CIO, International Business Machines Corp believes, with CIO’s role constantly evolving, the agile methodology around how they prioritize work and handle backlog becomes pivotal. Often, what we ignore as less important becomes crucial thereby embracing agile as a methodology could be a great game-changer.
The modern CIOs must spend their maximum time on high-value work like how to accelerate company growth and efficiency. They must focus on finding ways to get closer to the customer and driving solutions that achieve revenue-generating results, says Paul Chapman, CIO, Box Inc.
To view the original article in full, visit the following link: https://blogs.wsj.com/cio/2018/12/20/the-changing-role-of-the-cio/?guid=BL-CIOB-14688&dsk=y