Every work domain or function has its own set of unique problems and organizations value professionals who can solve such issues without disrupting the workflow. Your position in the office hierarchy doesn’t matter much when it comes to problem-solving. Your viewpoints and creative bent of mind can take you a long way. Problem-solving is an intuitive process and a great way to show how valuable you are to your organization.
The Power of Collaboration
As a professional, you are not expected to know the answer to every problem or issue at hand. However, your ability to collaborate with others, maintain strong interpersonal relationships and work out creative solutions can help you stand out.
Why So Creative?
There are multiple problem-solving approaches to resolve work-related issues. However, the creative approach brings in a better variety of likely solutions and ideas. It facilitates strong collaboration and provides a structured style to resolve matters.
The Osborn Parnes Creative Problem-Solving Process
Alex Osborn and Sidney Parnes, pioneering leaders in the field of academics, believed in the power of creative brainstorming techniques to solve almost any problem. They collaborated and formalized this problem-solving process that is considered one of the greatest creative assets. It follows a stepwise procedure and encourages groups or individuals to participate in the process. Here’s how it works:
- The objective-finding phase is focused on identifying the goal or what is the purpose of your problem-solving process.
- The fact-finding phase is about ensuring that you have enough information to understand the situation.
- During the problem-finding phase, you carry out root-cause analysis and rephrase the information to drive solutions.
- The idea-finding phase is all about conceptualizing options for solving the issue.
- The solution-finding phase helps you pick the best solutions from the pool of options available.
- The action-finding phase allows you to create a plan of action to implement the chosen solution.
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