Stakeholder management is tough, no matter how long you have been a project manager. You have several complaints against them but what if this time the blunders are from your end? In this article at Project Risk Coach, Harry Hall discusses 8 blunders you should not do during stakeholder management.
Mistakes to Avoid During Stakeholder Management
Stakeholders are those that are directly or indirectly involved with the project and will be influenced by the project results. Sponsors, teammates, vendors, end users, employees, board members, etc. are the people involved. Following are the 8 blunders you must avoid during stakeholder management:
Unable to Figure Out Actual Stakeholders: Your job as a project manager is to find out who your stakeholders are. Inability to identify the crucial piece of the puzzle will force you to listen to every Jack that gives advice.
Unable to Identify Expectations or Concerns: Communicate with the stakeholders your project scope and goals during the initial period. If need be, they can voice their concerns. Coming back with their issues at the tail end of the project can derail it.
Unable to Understand Hierarchy and Involvement Level: A senior executive should not be dealt with informally as a teammate. Also, you cannot expect the same level of interest from every stakeholder, so treat every individual differently.
Unable to Get an Early Buy-in: The earlier you get stakeholder buy-in, the better you get at stakeholder management.
Unable to Update Them: Irrespective of their level of involvement, a basic stakeholder management strategy is to keep all updated. No matter how busy you get, updating them is a crucial part of your job.
Unable to Keep Engagement: It is important to keep stakeholders engaged to avoid gradual withdrawal of support. So, keep asking them how the project’s challenges and successes are influencing them.
Unable to Analyze Risks: Risks are dangerous for a project, especially when it affects key stakeholders. Regularly touch base with the prime members to avoid difficult situations.
Unable to Update on Change Management: When a change request appears, it is important that all stakeholders approve it unanimously. This will stop conflicts from happening during project approvals.
To view the original article in full, visit the following link: https://projectriskcoach.com/stakeholder-mistakes/