Data breach is one of the major security issues constantly faced by an organization during point-of-sales. In fact, as per a recent report, about 90 percent of industry data breaches occur during this time.
In this article at Hospitality Trends, Laura Knapp Chadwick brings forth some interesting ways to address the data security issues. She extends advise for operators on how to deal with it.
Educate & Prepare
Being an active part of the payment card industry (PCI), a constant fear of getting exposed to wrong hands remains. Be it employees data, confidential financial journals, and intellectual property clientele or suppliers contact list, an organization cannot afford to lose any of it.
Thereby, the definition of cyber security must be clear to all the staff members. This will enable your trusted people to do more online transactions without breaching your trust and confidence. Cybersecurity being a risk management issue, operators must include it in risk management planning. Apart from this, here is a framework of five functions to keep your market position in the situation of a data breach:
- Identify Assets to Protect: Payment card data, payment terminals, and employee information should be on top of the list, as should physical devices and classified information, like recipes or intellectual property.
- Save Assets to limit the Breach Impact: A robust email authentication handled by well-trained staff alongside enforcing data backup policies and procedures, will be a smart way to save the firm from a security breach.
- Detect Security Problems: Be it a ransomware message on a computer screen or a technology blocking email, never ignore such suspicious clues. Also, do not dismiss customer feedback, if they say that your company executives constantly call for personal information, these are ideal ways of breach.
- Instant Response to Incident: Once you come across any security threat, disconnect or isolate the affected system from the network first. Also, connect with IT, legal leadership or local law enforcement to comply with the state data breach law.
- Recover from the Breach: Once the rough weather is surpassed, get your business back in action and document the lessons learned from it. This will help you improve your future security policies and help you repair your reputation.
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