With innovative technologies becoming dominant across all the industries, you are bound to experience some workplace transformation. While automation will improve proficiency, human resources need to upgrade their skills. In this article at World Economic Forum, Renee McGowen shares three future workplace transformation you might experience.
Evolving Workplace Environment
Unlike popular fear, more human employees are going to invade the workplace in the future. Longer lifespan, innovative technologies, improvement in employee welfare, and financial stability are the reason for this. The Mercer research has come up with the following workplace transformation scenarios:
- Automation-Induced Workplace Enhancement: Robotics, AI, ML, and automation will increase organization offerings and improve the workplace. Global futurist and author of The Future Is Asian Parag Khanna expects automation and AI to deliver these values:
- Increase opportunities for employees rather than replacing them
- Help companies with the market turnaround quality and time
- Improve the customer relationship
- Increase better data utilization while taking care of privacy breaches
- Collaboration and Not Automation Is the Priority: The opinions of employees matter in this workplace transformation scenario. New technologies will evolve based on human ideas, challenges, and capabilities. Recently, Cisco had a 24-hour ‘breakathon’ where over 800 employees shared their workplace challenges and probable solutions. Ideas regarding talent management, hiring, skill development, and leadership came up. MIT Sloan’s Professor Thomas Kochan warned that it would be problematic to re-educate employees once the technologies are in place.
- Workplace Transformation along with Digitization: Future market demands are shaping workplace trends as well. Digital transformation and worker mobility have made Indonesian company Go-Jek to raise the bar. Mobile phones have caused a rise in Kenya’s GDP rate by 48 percent. In fact, a whole industry is created around the mobile payments company M-Pesa. Bosch Consulting is making a mark in the Indian market by creating a digital culture and immersion programs. It is unnerving to know world chess champion Garry Kasparov lost against IBM’s Watson AI programme. However, that did not deter humans from playing chess.
To view the original article in full, visit the following link: https://www.weforum.org/agenda/2018/12/alternative-future-work-opportunity-fear-industry/