The role of a business analyst is to evaluate and research the activities required for a project to cover expected business gaps and inefficiencies in the delivery of a required solution. The business analysts extend support to the project process by bringing desired solutions to the unfortunate issues.
They act as an expert who extends advice to project manager while guiding the project teams and stakeholders. In this article at PM Times, Nimil Parikh narrates the complexities of business analysts’ role and how they can ensure safe delivery of right information.
Analyst Turns Catalyst
Fast changing IT business needs optimized and well-managed operations to reduce the IT costs incurred by an organization. By directing the right business solution to an unidentified problem, IT enables the organization to reduce cost. The business analyst plays a major role in carrying seamless alignment between business and IT to achieve the desired outcome.
In IT, information is processed happens when the need arises, and business analyst is responsible to address these needs. However, if the business analysts interpret the needs in a wrong way, the results might deviate and cause a major glitch in the project process. Their inefficiency in gathering the information may lead to an unwanted outcome.
Fitting the Role
Therefore, the role of business analysts is crucial for the project progress. Their understanding towards the client’s requirement can bring surprising results. All they need to do is to acquire the subject knowledge, domain expertise, and the right communication strategy.
To ensure the same, business analysts needs to do justice to their roles and responsibilities. The author suggests four steps to interpret the right piece of information with the right approach:
- The business analysts need to find the problem first to assess the right solution to it. They are eligible to question the stakeholders to bring out sufficient information about the project.
- Once the required information is gathered, the analyst needs to map a solution too. A dry-run to the solution can also clarify the expected delivery requirements, giving clarity over its scope with the proposed solution.
- Constant change in business need requires alteration in the project scope. This clearly means that the solution proposed by the business analysts is temporary and they must be adaptive to change. These changes might disrupt the final project delivery schedule or outcome. Therefore, keep the project manager and team aware of the unforeseen change.
- However, the analysts should not fall prey to the changes. Acting like a guard to the unforeseen situation is the basic requirement of the business analyst’s role.
If the analysts make the above-mentioned adjustments in their role, they would present themselves more of a catalyst than the bridging agent. The author believes if the business analyst takes the responsibility for identifying and solving problems and closely works with the project manager, it would increase the chances of project success. Open the following link to read the original article: