Quality matters in any nature of work. But, in project management, quality means everything. Quality projects not just bring growth to the organization, but it also inspires the employees to perform and deliver best results. On the other hand, a poor-quality project will result in repeat work, delay in project delivery, change in cost, demotivation for the team, and above all, customer dissatisfaction.
In this article at The Project Risk Coach, Hall Harry suggests few smart quality management tips to get success in every project while keeping clients satisfied without making major changes in the work process.
Expect the Best
When assigning a new project to the organization, the clients expect higher quality projects. To meet their expectations, the organizations need to adopt a quality management approach that will help them deliver acceptable products or services.
Many organizations use a basic checklist to verify if all the quality considerations have been met in the process of project planning, execution, monitoring, and delivery. The author suggests some proactive ways to skip quality mistakes in project management:
- Clearly define the term ‘quality’ to the team members along with ways to maintain or improve it. It is even better to keep ‘quality fit criteria’ that determines a certain level or degree of expectations that the project must meet.
- Keep the focus intact on the delivery of desired results without exceeding client’s expectations. Stick to the plan while maintaining cost and predicted delivery time to avoid unwanted complexities.
- Designing quality management plan with the team is equally essential to ensure no added burden or extra cost will be incurred by the organization. Adopting a practical approach will surely help in delivering quality results within applicable standards and processes.
- Conduct a quality audit to evaluate if the team is going ahead as per the plan while maintaining the client’s expectations.
- Ideally, the project managers need to track the project quality from the beginning. It is better to find the possible error or defect at the initial phase of the project than making corrections in the later stage as it will be costlier.
- Getting clarity on the project requirements from start is crucial as it will reduce chances of rework and delay in project delivery. Engaging an experienced business analyst to maintain the requirement process is a smart move.
- In a bid to avoid or repeat past mistakes, develop a project process as per the shortcomings or learnings from the past projects. Right from the end of a project, start evaluating the requirement, design, development, and testing process and see the scope of improvement for upcoming assignments. Implement the takeaway of the same in the next project.
The author emphasizes on navigating the forthcoming projects by keeping in mind the above-mentioned points while skipping the possibility of quality mistakes. Read the original article by clicking the following link: http://projectriskcoach.com/improve-project-quality/