When you have spent years neck-deep in manual IT processes, automation feels like a life preserver. It opens up big new pockets of time to work on more strategic initiatives. In an article for the Enterprisers Project, Kevin Casey shares six tips to get started with automating IT:
- Start with low-skill work that takes a lot of time.
- Audit workflows to flush out resource drains.
- Identify a key metric and automate the feedback loop.
- Start early in the pipeline and move right.
- Treat automation as a long-term investment.
- Help others help themselves.
Stop, Automate, and Listen
Daily operations regularly repeated hog up far too much of IT’s time. In getting started with automation, target the processes that take the longest but are otherwise still simple. This is low-hanging fruit that pays big dividends in time saved. Although, it might not always be clear which processes are consuming the most time. A deep workflow audit will yield the answers you need. It is also helpful to automate feedback collection on IT’s processes, centered around some metric deemed strategically significant.
About the fourth tip, regarding pipeline, Casey shares this:
The full scope of the traditional software development pipeline, from build to test to deployment and ongoing operations, offers myriad opportunities for increasing automation, especially in the context of DevOps culture. But if you’re still at or near the starting line, looking at the whole pipeline is inevitably daunting.
“Automating the entire pipeline may seem overwhelming at first,” says James Dumay, director of product management at CloudBees. “That’s why it’s best for teams to start automating facets early in the process and then tackle those closer to production later.”
Still, automation does not happen overnight, so gauge your expectations accordingly.
For further elaboration on these steps, you can view the original article here: https://enterprisersproject.com/article/2018/1/getting-started-automation-6-tips