How to Collect Worker Data without Creeping Out Your Employees

Monitoring employees is a double-edged sword. On one hand, there’s all the data and understanding that comes from being able to see what your employees do. It’s a high priority in most companies, but enacting this could very easily alienate employees as well. How do you strike a balance? In an article for TechRepublic, Mary Shacklett explains how to monitor your employees without being creepy.

Data Creep

More often than not, your employees are more afraid of not knowing the full picture than they are of being monitored. It’s a Big Brother thing: You know you’re being watched by someone else, but you don’t know why. The most important part of this is to make your employees feel included. Let them know what kind of data is being collected and why so they can feel in the loop. Provide regular updates on how the data gathering is going. Review the company’s privacy policy and ongoing data collection with staff annually.

Shacklett continues to say that your employees need to be aware of the benefit that the data collection has on them:

Employees expect to see something come out of the data gathering that benefits them. If a data gathering program doesn’t deliver on this promise, the rumor mill could begin to churn and employees could begin to think that the company is using this data against them.

[Michael Gretczko, principal at Deloitte] said that Deloitte uses an employee data gathering and analytics system, and people seem to be comfortable with it. “What is important at the start of an initiative like this is to let employees know in no uncertain terms that the the data collected about them is to facilitate better communications and responsiveness, and to improve life at work. It will never be used in performance evaluations,” he said.

You can view the original article here:

Austin J. Gruver

Austin is a Staff Writer for AITS. He has a background in professional writing from York College.

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