Improving prior processes keeps business viable, and technology is enabling new sorts of improvement. It’s like the Wild West, except there aren’t shootouts over browser preferences. But there some little tips and tricks for improvement that can make the transition to a new process even better. In a post for the Digital Project Manager, Alexa Huston gives some tips to help make process improvement easier:
- Be empathetic
- Be strategic
- Be realistic
- Be dedicated
- Be patient
Making Process Improvement Easier
In order to create meaningful improvements, you have to realize that these changes are going to radically change the workflow for some employees. Some people will welcome this, but others will not. Lend them an empathetic ear and talk to them about the issues they may have. Try to gain some of their perspectives on it before rolling out a new update.
Another tip for making change easier is to be strategic. If some other option seems to align more with the project’s key variables–which are time, project, team, and cost–then make the switch to that more appealing option. Being willing to experiment can aid in creating new strategies and overall make improvements as effective as they can be.
Huston explains how to be realistic with these improvements:
How I wish you could wish a process improvement into reality overnight, but more often than not, these things take time. And conversations. And commitment. Remind yourself and your team members that it’s okay to ask questions and raise concerns if (or when) the update to the process may feel a bit off. Getting feedback during these early periods is the perfect opportunity to optimize the effects of this change.
It’s also helpful to remind yourself that even the best laid plans can go awry. Don’t be too proud to pull back from a process improvement if it truly isn’t meeting the desired goals. It’s better to make a change and adjust than not make a change at all.
You have to be dedicated to the change. Showing that you’re willing to talk about an improvement and apply that back to who’s doing the work will help people jump on board to the change. Ultimately though, you need to be patient. Some changes will take longer than others, and sometimes the process of implementation will take longer. The trick is to stay faithful and determined to getting the improvement to happen.
You can view the original post here: http://www.thedigitalprojectmanager.com/5-tips-process-improvement/