Project managers have come a long way with their craft, but the best leaders understand that there is always more room for growth. In a post for the PM Perspectives Blog, project leadership coach Susanne Madsen elaborates on three areas in which project managers can improve to make their position even more effective:
- Managing their workload through delegation
- Improving emotional intelligence
- Engaging the team collaboratively
Better Manager, Better Project
Many project managers find their workload to be overwhelming, and yet they still struggle to delegate work to their team. This is in part because they do not want to seem too weak to handle the work in front of them. Knowing when to ask for help is actually a strength, as well as a wonderful attribute. No one can do everything alone, and by learning to ask for some assistance, project managers are doing what is best for them and the projects.
Emotional intelligence is the understanding and management of individual as well as others’ emotions. This is imperative because successful project execution comes from people. The best way to improve this area is by communicating better with others, as well as learning how to better listen:
To practice listening at the highest possible level, we have to fully focus on the person in front of us instead of considering what we want to say next. In this state of heightened awareness it will become much clearer what the person is really trying to say. We can further maintain our focus on the other person by repeating and paraphrasing their words and by avoiding interrupting them.
Contrary to popular belief, no one actually knows everything. It is not the job of the project manager to be the expert on everything and simply boss the team around. Learning to better engage the team will help for projects to be enhanced by a collaborative effort. Two minds are better than one! Plan meetings where the team can explore their creative options. This provides the added benefit of letting the team share in the responsibility. Even teams who work remotely can work collaboratively through the power of technology.
You can read the original post here: http://www.esi-intl.co.uk/blogs/pmoperspectives/index.php/top-three-things-project-managers-need-coaching/