Not many people think being successful less than half the time is a positive thing. However, Joe McKendrick is optimistic. As usual, the IT world is predicting gloom and doom if IT and the business fail to align. Forrester is now reporting that only 39% of internal IT organizations have the ability to deliver on time and on budget. McKendrick realizes with numbers like that, the only place to go is up.
IT is often overwhelmed by business requests that change halfway through the project, but that doesn’t mean IT is completely innocent either. Forrester suggests IT needs to take responsibility for applications with integrated thinking. They need to give design projects to people who understand both IT and the business, and they need to measure the success of the design based on its impact on user experience.
Yes, the Forrester report is full of startling statistics, but it’s not the end of the world. If every report seems to predict nothing but negative numbers, that’s only because the importance of alignment has been realized, and as communication improves so will the organization as a whole.