Management Systems
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Here’s a Smart Approach to Manage Remote Resources’ Promotion
Promotion and appraisal of remote resources are not too different from the co-located team members. If the remote teams are…
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Outsourcing IT: A Cheap Thrill or Smart Trick
Outsourcing has emerged as one of the frequently adopted practices across the globe. However, it has some major consequences too…
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IT Support Must Step Up Its Game for DX
Digital transformation (DX) has made the consumers demand exceptional services as they are updated about almost everything trending globally. The…
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6 Best Ways to Ensure ITSM Complements a DevOps Approach
Some organizations perceive ITSM as the fastest route to application success. However, DevOps has triggered a few of these organizations…
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3 Mistakes Service Desk Must Avoid While Creating Broader Portfolio
To evaluate IT service desk performance, a range of metrics and KPIs pertaining to incident management and service requests should…
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3 Tips to Foster Collaboration in a Digital Workforce
A collaborative work environment is the foundation of a successful venture in the digital world. Collaborative workforce does not mean…
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Trick to Bring Out the Best of ITSM Vendors
Accepting one’s fault is tough, but self-analysis is pivotal to lead in any industry. CIOs often make the mistake of…
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2019 IT Help Desk Software Trends That Would Influence IT Support
To provide better IT support, it is important to understand IT help desk software trends now. Since businesses are quite…
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3 Hidden Factors That Incur Cost After Buying a Service Management Software
Buying a service management software online is easy. You can find out the top service providers, list the offered services…
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How Is the World Doing After the GDPR Implementation?
2018 saw the internet flooded with news, articles, and press releases on GDPR. However, over 27% of global companies have…
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