Management Systems
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The Real Picture of IT Outsourcing
The procedure of using an external service provider to deliver a part of the IT service is known as IT…
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4 Tips to Establish an Actionable ITSM Roadmap
IT Service Management (ITSM) practices need a facelift to compete in the current business world. With the growth of cloud,…
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Don’t Fall for These IT Asset Management Rumors
IT asset management rumors are the most significant barriers to ITAM popularity. People think it as a costly process, but,…
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Here’s a Smart Approach to Manage Remote Resources’ Promotion
Promotion and appraisal of remote resources are not too different from the co-located team members. If the remote teams are…
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Outsourcing IT: A Cheap Thrill or Smart Trick
Outsourcing has emerged as one of the frequently adopted practices across the globe. However, it has some major consequences too…
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IT Support Must Step Up Its Game for DX
Digital transformation (DX) has made the consumers demand exceptional services as they are updated about almost everything trending globally. The…
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6 Best Ways to Ensure ITSM Complements a DevOps Approach
Some organizations perceive ITSM as the fastest route to application success. However, DevOps has triggered a few of these organizations…
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3 Mistakes Service Desk Must Avoid While Creating Broader Portfolio
To evaluate IT service desk performance, a range of metrics and KPIs pertaining to incident management and service requests should…
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3 Tips to Foster Collaboration in a Digital Workforce
A collaborative work environment is the foundation of a successful venture in the digital world. Collaborative workforce does not mean…
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Trick to Bring Out the Best of ITSM Vendors
Accepting one’s fault is tough, but self-analysis is pivotal to lead in any industry. CIOs often make the mistake of…
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