Management Systems
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6 Best Ways to Ensure ITSM Complements a DevOps Approach
Some organizations perceive ITSM as the fastest route to application success. However, DevOps has triggered a few of these organizations…
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3 Mistakes Service Desk Must Avoid While Creating Broader Portfolio
To evaluate IT service desk performance, a range of metrics and KPIs pertaining to incident management and service requests should…
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3 Tips to Foster Collaboration in a Digital Workforce
A collaborative work environment is the foundation of a successful venture in the digital world. Collaborative workforce does not mean…
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Trick to Bring Out the Best of ITSM Vendors
Accepting one’s fault is tough, but self-analysis is pivotal to lead in any industry. CIOs often make the mistake of…
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2019 IT Help Desk Software Trends That Would Influence IT Support
To provide better IT support, it is important to understand IT help desk software trends now. Since businesses are quite…
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3 Hidden Factors That Incur Cost After Buying a Service Management Software
Buying a service management software online is easy. You can find out the top service providers, list the offered services…
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3 Mistakes Service Desk Must Avoid on Creating Broader Portfolio
To evaluate IT service desk performance, a range of metrics and KPIs pertaining to incident management and service requests could…
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How to Overcome Information Governance Maturity Gap?
Information Governance (IG) is a holistic method of managing business data by implementing processes, controls, metrics, and roles to make…
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How Is the World Doing After the GDPR Implementation?
2018 saw the internet flooded with news, articles, and press releases on GDPR. However, over 27% of global companies have…
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High Emotional Intelligence: The Need of the Hour
Emotional intelligence (EI) is the ability to remain aware, hold control and express emotions to handle interpersonal relationships gently. To…
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