Knowledge Management
-
3 Mistakes Service Desk Must Avoid on Creating Broader Portfolio
To evaluate IT service desk performance, a range of metrics and KPIs pertaining to incident management and service requests could…
Read More » -
How to Overcome Information Governance Maturity Gap?
Information Governance (IG) is a holistic method of managing business data by implementing processes, controls, metrics, and roles to make…
Read More » -
How Is the World Doing After the GDPR Implementation?
2018 saw the internet flooded with news, articles, and press releases on GDPR. However, over 27% of global companies have…
Read More » -
High Emotional Intelligence: The Need of the Hour
Emotional intelligence (EI) is the ability to remain aware, hold control and express emotions to handle interpersonal relationships gently. To…
Read More » -
Digital Risk Management for SMEs: 3 Key Areas to Focus
In the era of digitization, escaping exposure to digital risk is next to impossible. Even the indirect means like vulnerabilities…
Read More » -
4 Ways CIOs Can Handle Security Threats— Now & Beyond
Data security is one of the constant threats faced by CIOs and it will continue to escalate ahead considering the…
Read More » -
Leadership Tips to Defeat Fear of Failure
Running away is not the ideal approach of defeating fear but moving towards and through it is. Fear is the…
Read More » -
Say No to Procrastination in 7 Smart Ways
The prevalence of procrastination is consistent across allies, gender, and nationalities. Yet, researchers are unable to identify any suitable way…
Read More » -
3 Steps to Deploy PPM as a Business Process
PPM should be considered as a business process like other conventional processes of marketing, finance, sales, and HR. Yet, some…
Read More » -
5 Tips to Mitigate Rise in Automated ITSM Service Cost
Change in vendor may snatch all the advantages of ITSM automation gained from the provider. To generate more for less,…
Read More »
