IT Governance
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Is OCM Necessary for ITSM Success? Find Out How
Despite implementing new tech tools, only a few in the company use them. How do you convince people to leverage…
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5 Project Management Risks Amateurs Must Avoid
In the fast-evolving corporate world, IT professionals are bound to stay upbeat and learn to manage projects. People handling it…
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Stay Informed with Data Privacy Books on Your Shelf
Wondering why you should invest in data privacy books when all the insightful details are present online? Books are the…
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Plan New Normal Policies with ITIL Concepts
Whichever office model you followed before COVID-19, chances are you no longer follow it now. Some organizations have shifted to…
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Strengthen Your Service Management Framework
You must continually improve your service management framework because the end goal of every project is value procurement. Meanwhile, management…
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How can ITIL 4 Accelerate Business Operations?
The previous versions of the information technology infrastructure library (ITIL) documented various processes to integrate a value structure. ITIL 4…
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Simple Tips to Efficiently Solve a Complex Problem
The ability to solve problems is indispensable. When you set out to solve a problem, you define a question in…
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The Top 3 Identity Governance Mistakes to Avoid
The coronavirus pandemic has forced organizations to support remote work for their employees and vendors. This dramatic shift also created…
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Gear Up for 2021 IT Service Desk Management
As usual, you submitted your 2021 IT service desk plans in September or October of 2020. It was riskier than…
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Automated ITSM: A Telework Trend for Federal Agencies
The world has accepted the new reality born from the coronavirus epidemic in personal and professional lives. The habits of…
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