IT Governance
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How to Ramp Up PMO Relevance in the Digital Era
Several organizations doubt PMO relevance in the time of digital transformation. Since enterprises are moving towards implementing agile, PMOs cannot…
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Leverage AI to Advance Customer Service Management
Customer service is not only about pleasing people, but it is also about engaging them. Your efforts to change their…
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3 Ways to Pursue Stakeholders to Implement Data Governance
Implementing a data governance framework in your organization is definitely a challenging task. However, not all parts of the process…
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ITIL 4 Creates an Effective Remote Work Environment
Organizations must enable remote work environment because employees would support them from home for a long time. U.S. companies always…
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Rule the IT Service Management World with the Right ITIL Training
One of the best IT service management practices is the Information Technology Infrastructure Library or IT Infrastructure Library. It aligns…
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Remote Access Tool for ITSM: What and Why?
IT service management (ITSM) has evolved dramatically over the last decade. With the emergence of automation with intelligent service bots,…
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How to Establish a Robust Governance Framework?
Corporate governance applies to all businesses, from huge multinationals to startups. Good corporate governance helps in reducing the cost of…
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Tips to Manage IT Infrastructure While Working from Home
Work from home amid lockdown is not as easy. No matter how technically skilled you are, managing cyber hygiene for…
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10 Ways Automation Can Transform ITSM Team’s Abilities
Artificial intelligence and machine learning capabilities are not only improving but also transforming ITSM activities. Execution of automated techniques helps…
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Remote Workers, You are Not Secure. Beware of These Risks
Remote work has become a common practice across the globe. The rollout of a remote workforce in the wake of…
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