IT Governance
-
Know the Basics of Project Governance
Project governance allows teams to deliver projects on time and within budget while keeping in mind client expectations. It works…
Read More » -
Top Pick of 2020: ITSM Tools to Maintain Consistency at Work
To run a venture successfully, organizations need a robust approach, processes, and tools. For those who are dealing with IT…
Read More » -
5 Areas to Harmonize IT & Business Governance
Without business governance, it is tough for IT to gain meaningful outcomes and execute active management. Likewise, no business can…
Read More » -
How IT Service Desk Priorities Have Changed Over the Years
IT service desk priorities have undergone massive changes. Instead of stressing on attending maximum calls, the agents now must give…
Read More » -
How Suitable is the FitSM IT Service Management for You?
Even though FitSM is only a family of standards, which is not so popular in the world of IT service…
Read More » -
IT Service Desk Agents, Are You Speaking to a Genuine Caller?
IT service desk agents get hundreds of calls every day. The majority of the requests are regarding some critical information…
Read More » -
The Real Picture of IT Outsourcing
The procedure of using an external service provider to deliver a part of the IT service is known as IT…
Read More » -
Steer Clear of These 5 Service Desk Outsourcing Blunders
Organizations frequently do service desk outsourcing to get better results in reduced costs. However, they also make some costly blunders.…
Read More » -
4 Tips to Establish an Actionable ITSM Roadmap
IT Service Management (ITSM) practices need a facelift to compete in the current business world. With the growth of cloud,…
Read More » -
4 Ways to Draft a ‘Fit for Use’ IT Solution
The term ‘fit for use’ defines the effectiveness of designing, manufacturing, and delivering a system or IT service that fulfills…
Read More »
