IT Governance
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Federal Agencies Realizing the Virtues of ITSM
IT service management is spreading its wings across diverse sectors and industries worldwide. Even government agencies are using it to…
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ITSM Solution to Scale Today, Tomorrow, and Forever
Automation in IT service management is the right choice to improve efficiency and warranty. In the “less is more” scenario,…
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2021 IT Support Highlights Employee Experience
2021 IT support would be different than last year because the focus is chiefly on staff empowerment and engagement. Organizations…
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Refresh ITSM: A Logical Post-Pandemic Arrangement
Once the pandemic is over, IT services need a makeover. CIOs and IT leaders must initiate new measures to stay…
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ITSM in 2021: What Have the Experts Predicted?
ITSM in 2021 will inevitably differ from what it was in the previous years. Leaders had to scrap all the…
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Automated ITSM: Key to Boost Workforce Productivity
Working from home is not easy, though it seems convenient. Even if the global lockdown comes to an end, many…
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Boost Your Efficiency with Data Scrubbing Initiatives
Data is a critical part of your business. From the success of your sales initiatives to business growth, all functions…
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ITSM Employees To See a Tough Road Ahead
According to SysAid’s study in 2019, 84% of respondents believed that IT would get more challenging over the next three…
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Empower IT Operations with Next-Gen ITSM
Transformation is challenging, and that is the reason why most organizations hesitate to adopt new changes. As a result, employees,…
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ITIL Adoption: 5 Methods to Do It Perfectly
ITIL adoption was hard for organizations before because the v3 version had twenty-six processes. If you are planning to adopt…
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