As a project manager, you play a significant role in shaping the organization’s goals and priorities. Additionally, you influence the company culture, employee engagement, and loyalty. To do all these, you must possess exceptional communication skills, a huge part of which depends on your ability to listen. This is one of the reasons why successful business leaders are emphasizing the importance of listening skills. In this article at The Muse, Leah Campbell explains why active listening is important and how it helps in boosting your career.
Why Is Listening Skill Crucial?
Builds Deeper Relationships
To be influential, you must create meaningful relationships with your employees and connect with them on a deeper level. Lending your listening ears and allowing your team members to openly communicate will help you understand the challenges they face.
“When everyone understands expectations, underlying intentions and goals, and other nuances around what’s being said, chances are much higher that work will be correctly completed the first time around,” says Campbell. Active listening leads to fewer misunderstandings.
Encouraging an open door policy and demonstrating to your employees that you are ready to listen to them creates an environment where employees are comfortable sharing their ideas on how best to accomplish a task. This improves productivity. Furthermore, making your staff feel valued reduces the risk of losing them.
Helps Increase Your Expertise
Influential project leaders are well aware that it is essential to tap into others’ experience and knowledge to strengthen their own expertise. Additionally, they understand that they must cooperate with the team to achieve the best results. Without excellent listening skills, the opportunity to collaborate with others and draw from their knowledge is difficult.
How to Demonstrate Active Listening Skills
- Share verbal and non-verbal cues and affirmations.
- Make eye contact.
- Be curious about what the other person has to say.
- Be present in the conversation.
To read the original article, click on https://www.themuse.com/advice/what-is-active-listening-definition-examples.