Robots are going to be part of your future workplace. Organizations across all industries are already beginning to see the benefits of it. Instead of resenting or fearing job loss, we should embrace our robotic colleagues. In this article at ZDNet, Daphne Leprince-Ringuet shares how robots can transform your future workplace.
Robots and the Future Workplace
Makr Shakr CEO Emanuele Rossetti narrates how his robots can prepare drinks four times faster than a bartender. While the robotic arms make drinks and make the signature bartender moves, human workers create new recipes for cocktails. So, what trends do you expect to see in your future workplace? Let’s find out below:
The International Standards Organization (ISO) had prevented robots from being in close quarters with humans to avoid harm. Now, Amazon has 200,000 robotic workers that work hand-in-hand with human employees. Dussmann and Google have automated the cleaning process in their offices. Global sales of these collaborative robots, also called cobots or service robots, was about $13 billion in 2019 alone. International Federation of Robotics (IFR) confirmed it. An Oxford University study suggests that by 2035, a third of the retail jobs and 86 percent of the restaurant jobs would be robotic.
The COVID Calling
Robots are the best bait in a crisis to reduce contact. So, Amy, Aker, and James are catering to restaurant customers in Maastricht. Alexia is helping waiters maintain social distancing in a restaurant in Pamplona. A McKinsey report states that people in sectors like customer services, sales, hospitality, and construction were going to lose their job due to the crisis. Robots would take up this job instead.
ISO replaced old rules with ISO/TS 15066 that allows cobots to share space with humans in the future workplace. However, ISO group convenor Roberta Nelson Shea points out that hospitality sector robots would be in direct contact with babies, kids, and older people. Organizations must regularly assess the risks involved in such a collaborative work environment. Keeping that in mind, Universal Robots has online courses to guide customers in leveraging their robotic employees.
A McKinsey study states that organizations would automate 23 percent of the jobs in the next ten years. Human employees can devote more of their time in ‘creativity, interaction, management or teamwork’. Soft skills would be one of the top three demands of future employers. Brainlabs already has a robotic receptionist. Softbank has Pepper robots greeting patrons at the main entrance and notifying relevant personnel regarding their arrival.
The HR Role in the Transition
According to Gartner, at least two of the top ten global retailers would have their HR department look for robotic resources. Universal Robots President Jürgen von Hollen suggests a bottom-up technique so that human employees ease into the automation benefits. Robots had been around, but they are taking human shapes only recently. Though your future workplace might be swarming with robots, human employees would still be relevant.
To view the original article in full, visit the following link: https://www.zdnet.com/article/the-robots-are-coming-and-this-is-how-they-will-change-the-future-of-work/