Project Management

Project Closure: Steps to End It Without Loose Ends

Everyone plans for the project initiation and execution, but how many does the project closure well? Various stakeholders participate in the project’s planning and execution phases, but nobody cares about the ending. Nonetheless, if you want to call the project a success, you must close it well. In this article at Girl’s Guide to Project Management, Elizabeth Harrin shares steps to have project closure without loose ends.

Performing Project Closure

Improper project closure can harm your project in various ways:

  • Though you have delivered your project, support and operational teams would not know what to do post-production.
  • You would not be able to track the benefits you expected to derive from the project because it still has loose ends.
  • Since you kept things open to speculation, end-users and customers would not know if they should wait for a better product. They will not get the appropriate training and support from your team.
  • End-users would need to put more effort into learning how to use your product. So, the adoption rate will reduce.
  • The worst affected are the project benefits for which you started the project. If your product does not make your customers’ life more comfortable, they will not use it. The less they utilize, the less your organization gets to increase its profits.

To have an efficient project closure, you must tie up all the loose ends and hand it over to the next person. Here are the ways you can close it without a lot of bumps:

Project Closure Document

Write a project closure document to mark the ending well. It should include project goals, success factors, and actions to fulfill those. Stick to the facts. Rather than a page-long description explaining your delay, add a crisp column about the deviation.

Handover Details

Whip up a handover document for the operations team. Ask every stakeholder to sign on the dotted line before sending it across. You should have the following inputs:

  • List of suppliers that your product would need for future support and maintenance work
  • Communication details of subject matter experts
  • Tasks that operational team must continue once the project team disperses


These meetings generally help you assemble items that you need during project closure. To save time, you can pen down the loose ends in a document. You have successfully closed the project if you have done the following actions:

  • User handover
  • Support handover
  • Procurement settlement
  • Project evaluation
  • Closure documentation
  • End-of-project event
  • Project archival

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