Uncertainty is the ideal term to define 2020 in one word. The outbreak of the novel coronavirus pandemic proves the fact. Indeed, the IT teams are bound to upscale their proficiency to handle unlimited customer queries.
To compete in the ‘new normal’ scenario of remote work, some CIOs embraced modern technologies. However, a majority of them are still skeptical of investing in them.
In this article at InformationWeek, John Edwards explains why transformation is critical for the CIOs to overcome uncertainties posed by the global pandemic.
No More Cost-Cutting
Often, the CIOs withhold the idea of investing in new technologies to save money during the crisis. Nonetheless, an advanced tool can improve customer experience, which will reflect in your annual ROI.
According to a recent report, the early adopters of modern technologies are most likely to deploy mechanisms to track high returns from their investments. They can convert reliable data into transformational insights to manage automation systematically. Let us take a look at how:
Modern technologies improve the standard and speed of delivery. They also embrace change management in a scalable manner. Automation and advancement can never stop.
Future Course of Action
Lack of prioritization or governance shortcomings lead to project failures. Focus is critical to succeeding in any field. Close-knit enterprise-wide collaboration is vital to identify and deliver customer requirements and to sustain the transformation.
The global pandemic has compelled IT leaders to reassess and adopt more resilient operations and get faster insights. The future also demands IT organizations to remain buoyant with digitally advanced services. Accelerated AI adoption is the need of the hour and necessity of future modernization.
Choose a low-priority function or process to test modernized tools less expensively. Also, form an agile ecosystem that facilitates efficient use of data to address your customer’s needs swiftly. Click on the following link to read the original article: https://www.informationweek.com/strategic-cio/executive-insights-and-innovation/federal-it-leaders-find-success-in-modernization/a/d-id/1337949?