If a project has issues, and everyone can see it except stakeholders, then it might cause a delay in taking the right action to sole it. In this article at Liquid Planner, Elizabeth Harrin explains that communication is crucial to notify various project issues to the stakeholders. The stakeholders have the authority to make essential decisions at any stage of the project management, but the managers must keep them well-informed.
If the stakeholders are unable to understand the issues, then chances are high that project managers failed in maintaining transparency. Stakeholders cannot read minds or involve themselves in the daily steps of the project. So, give them the benefit of doubt and find smart ways to communicate the project issues to the stakeholders:
What You Say & How
The best way to explain a problem to somebody is to put yourself in their shoes. Stakeholders invest in the project outcome, not the progress or process. So, think about the issues and find a suitable way to explain it to them by deducting jargons and quoting facts. If they show interest in finding the solution, then suggest it, else, swiftly move on to the next set of conversations.
Seek Action Plan
Often, the executives do not make decisions because they are not aware of their responsibilities well. Some avoid it due to limited skills to choose between the options and solutions to recommend. The projects are not as essential to them as the outcome.
The project managers must learn more about communication skills and put them into practice. Once you are done with the chasing, reporting, and searching for more options, the next step is to stop the work and switch to do something more valuable. Click on the following link to read the original article: https://www.liquidplanner.com/blog/ask-a-pm-how-to-get-a-stakeholder-to-take-action-on-a-problem/