CIOs face the brunt of constant competition, and to keep their game right, they innovate ways to improve internal communication. It helps them to promote their respective IT brands and successfully coordinate among teams.
In this article at CIO, Eric Bloom explains how unwanted issues crop up due to miscommunication between senior management and teams. He thinks vague internal communication turns into reduced project value, calculative truth, low productivity, and increased attrition rate.
Seamless internal communication is vital to avoid the above-mentioned constraints. It provides advantages like actionable feedback management can use to enhance productivity, improve processes, and drive innovation.
It also helps in enhancing employees’ self-esteem by letting them voice their opinions, ideas, and concerns. It also encourages faster adoption of new initiatives, organizational changes, and digital transformations because employees have a clear understanding of the bigger picture. Here are three primary directions in which the internal communication of an organization must flow towards:
- Upward Communication: It is more than just a generic project status that must be actionable enough to help in achieving project success. Thus, honest and timely feedback can process the information efficiently to a higher level.
- Cross Communication: Transparent communication among peer groups within IT improves coordination, reduces redundancy, boosts quality, and nurtures teamwork. Technology helps in fastening the business processes together and ensures a partnership between developers and end-users. IT is the hub of a wheel, but communication is the coordinating center.
- Downward Communication: This one is a crucial element of leadership in addition to other essentials like vision, task delegation, and performance measurement. Listening to the staff and considering their thoughts, suggestions, and feedback are the key ingredients to boost employee morale, reduce attrition, and increase productivity.
Click on the following link to read the original article: https://www.cio.com/article/3290457/leadership-management/how-the-power-of-communication-serves-it.html