Leaders generally resolve issues and conflicts, but what if they are at loggerheads themselves? This can hamper your work environment, divide employee interests, and put projects in a gridlock. In this article at Business 2 Community, Liz Kislik gives actionable tips to contain situations when the leaders are locking horns.
Tips to Diffuse Tension Between Leaders
Conflicts in senior management are not always obvious. There are some of the telltale signs of leaders being at loggerheads with each other. Ask these questions to teams if you suspect that their leaders are at odds with each other:
- Are the teams following the strategies and plan all consented to?
- Do the teams agree with the goals and results?
- Are the teams okay with role and responsibilities along with the tasks assigned?
Even if the answer is no for all, teams tend to move away from initial plans for several reasons. However, if the team dynamics is derailed, organizational culture will be affected too. So, bring more granularity in your questions to identify leadership conflicts. When leaders agree on the goals, ask how they are going to achieve them. Following are the 3 actionable tips to diffuse issues when leadership is locking horns:
Make Team Think as One Unit: Isolated teams tend to focus only on their problems and solutions which create duplication of work and further conflicts. Involve the leadership in the brainstorming sessions to make them understand how teams collaborate. Inculcate a sense of shared ownership so that different teams work towards the same goal.
Set Realistic Goals: Leaders are generally involved in strategies, so they do not know the specifics of team problems. It is important that they know the problems teams are encountering and discuss that to have clarity and set expectation accordingly.
Give Clear Directions: It is an ideal team if you dole out tasks and the team members coordinate work seamlessly. Leaders should explain tasks clearly. Multiple times, if required. The leadership should also acknowledge the experiences of senior professionals and hear their ideas out to gain a fresh perspective.
To view the original article in full, visit the following link: https://www.business2community.com/leadership/this-is-what-happens-when-a-leadership-team-falls-out-of-alignment-02192443