It is true that automation will eat up some jobs, but it will generate new jobs too. While companies are working hard to implement AI, ML, and RPA, they need people to streamline these machines. In this article at ZDNet, Joe McKendrick recommends 8 ways to introduce automation without freaking out employees.
When Automation Is Not the Job-eater
An Automation Anywhere survey reveals that employees are in fact welcoming automation. 72% of respondents are interested to work with intelligent machines. 57% wish that they can work on different types of AI to gather experience. Presently, 38% of the respondents work with automation in some form. University of London’s Dr. Chris Brauer says that companies that implemented automation performed 28% better than their peers. Besides, it has made the workplace 33% more people-friendly. For long-term benefits, you should not look for ways to earn quick revenues. Following are the 8 ways to introduce automation without freaking out employees:
Implement and Run Simultaneously: Map out the RPA use cases from the entire organizational operability standpoint. Implement automation where you immediately start generating ROIs to boost employee morale. When they start realizing the benefits of automation, gradually replace the old technologies with RPA across the organization.
Have a Startup Mentality: Startups test an idea to fail fast or learn fast. Create a unit that would run automation pilot projects. The unit must be free from all the protocols imposed on regular projects.
Keep Employees but Get Rid of Unnecessary Job Roles: While you are automating processes and functions, some job roles might get dissolved. Shift those employees to look after the automation process or give them high-value responsibilities.
Have a Dedicated Center of Excellence: Have a committee that would train or realign employees post automation. It should create a knowledge repository that anyone can have access to.
Hire Talents with Excellent Learning Curve: Corporate goals will change to stand the test of time, so should your resources. Hire talents that have an aptitude for learning new skills. Focus more on bringing diversity rather than skills and capabilities. Conduct internship programs.
Create Authentic Case Studies: Do not just showcase that you are into automation. Create case studies of success stories that your employees experienced to be more authentic.
Remove Vague Policies and Biases: Ensure that all follow rules and ethical expectations without fail. Share reports about automation success and use simple words for easy comprehension.
Make It a Team Effort: Understand that only one team cannot make a difference if organizational collaboration is absent. Empower employees to make automation a team effort.
To view the original article in full, visit the following link: https://www.zdnet.com/article/8-actions-to-introduce-enterprise-ai-and-robotic-process-automation-in-a-human-way/