Issues or problems are bound to happen during any project. But what matters is that how well are you prepared to handle them? Most people consider problem-solving to be a straightforward process. However, that isn’t the case always. Many issues or problems require deeper thinking and a mix of approaches to get resolved. There could be cases where you end up discovering multiple underlying snags or lessons when you start to dig deeper.
In this article at Project Bliss, Elizabeth Harrin talks about the art of problem solving and how the lessons learned from past projects can contribute a lot to it.
Jumping the Hurdles
In a bid to solve their problems, companies often adapt either of these two approaches:
- They work with a Business Analyst who ends up gaining working knowledge of the entire business and then comes up with a suitable answer.
- They collaborate with subject matter experts from the respective field and use their expertise to sort the issue at task.
However, most companies lack in recruiting a business analyst for this function and resort to their own methods of problem solving.
Going by the advice from project experts, lessons learned from previous projects are always the best option when it comes to problem solving. Here’s how you should go about it:
- Once you encounter a problem quickly scan the lessons learned to check its similarity with some past issue.
- If you find something relevant, then look for what was done about that issue.
- Once you gather some decent information or details, discuss the same with your team.
- If you don’t find something related, then start exploring other problem-solving techniques.
- Make sure that you enter the problem and approach that you worked upon in the lessons learned along as soon as you are done.
To read the original article in full, click on the link here – https://projectbliss.net/improve-problem-solving-with-lessons-learned/