Remote working is gradually picking pace across the globe. But managing teams in distributed locations effectively brings fresh challenges. The rise of the gig economy and increasing unsystematic work supports this trend that is set to flourish.
In this article at CIO, Laurie Clarke explains that remote teams are efficient in scoring global projects in organizations with a strong presence in the international market. However, managing remote workers is far riskier than managing in-house team members.
Seal the Deal
CIOs are constantly bombarded by the rest of the c-suite to tap into the global pool of talent. However, in the present hyper-competitive employment landscape, managing distributed teams is a big deal, along with other major responsibilities the CIO portrays. Let’s take a look at how businesses and CIOs can manage remote workers to retain talent, meet deadlines and improve productivity:
- Clear Communication: It is key to manage any task, staff or client. Being seated at a remote location, sharing clear and precise message can save the CIOs from re-work or confusions. You can try incorporating video calls to ensure the team feels more connected as most of the communication is delivered through non-verbal cues. Popular video conferencing tools like Skype, Google Hangouts and Viber are useful enough for the same.
- Creating Company Culture: Being far from the regular office environment, the remote workers may feel distant from the employers. This might leave a corresponding negative impact on their engagement levels with work. To bridge the gap, establish a seamless connection between co-location employee and remote workers. You may use workplace messaging services like ‘Slack’ or ‘Google Hangouts’ avoiding the lengthy formal emails.
- Clear Expectations: To bring out the best from the remote staff, it is essential to set their expectations right and make them aware of their targets and time constraints clearly. Also, keep sharing feedback of their progress or execution of tasks assigned. ‘Momentum’, ‘Streaks’ and ‘Goal-Buddy’ are a few free apps for goal tracking.
- Remain Available: Even though being completely occupied, the CIOs must ensure their 100 percent availability to the remote workers. Immediate response to emails and calls will make the remote staff open to communicate. Schedule a weekly meeting with the distributed teams along with co-location employees for at least an hour to discuss regular catch ups. Try not to shift or cancel this meeting to ensure serious contribution.
- Providing the Right Tools: Extend access to required tools to the remote workers to help them connected effectively with the other distributed teams. Make sure the remote workers have access to file managers, folders and the input of other team members via collaboration software, to keep them engaged with other departments.
Click on the following links to read the original article: https://www.cio.co.uk/cio-career/how-manage-remote-workers-3669352/