Project Management

Why Managers Should Interact More with Teams?

Teams look up to their managers, not only for guidance but also for inspiration. So, managers must communicate their vision as well as share light moments. Susanne Madsen shares in this article in her blog Susanne Madsen – Developing Project Leaders why managers should interact more with teams.

Connecting Managers

More and more organizations are dissolving corporate hierarchies. The main reason for this gesture is that it creates more engagement and clarity across the organization. The point of contact for teams are mostly the managers. You must pay equal attention to the well-being of their teammates as look after the needs of the senior management. Following are the reasons that the author thinks should compel you to communicate more with teams:

  1. Effects of Interaction: Interactions can bring two types of results. When your team has achieved something good and you appreciate it openly, you get brownie points. When a team member is lagging, you can hurt the sentiment by pointing that out. However, instead of sugarcoating things or blasting it out, discuss the frictions and help the team member out.
  2. Clear Vision: To strengthen a bond, you must know exactly what you need from the employee or stakeholder. This evens out a lot of misunderstanding. It is easy to judge others and criticize. However, you must be objective so that the person knows you have a problem with the attitude and not the person. Take time to help them understand you.
  3. Listening: Great managers are good listeners too. You could solve millions of problems by just listening. When managers stop listening, they fail to understand where the problem is arising from—authority, acceptance, or appreciation. Listen to their side of the story before jumping to a conclusion about a missed deadline.
  4. Dealing with Negative Elements: Sometimes, stakeholders might reject your ideas. You certainly cannot argue during an ongoing project. Channelize your pent-up frustration in a constructive way. Ask them to explain an alternate idea and how it can be best conveyed to the team. This does not diminish their authority but makes them rethink their rejection. Sometimes, situations too can lead to negativity. While listening to Andy Kaufman’s podcasts, Madsen has picked up two or more important anecdotes. While you are conversing, look into the person’s left eye. Never start an important discussion when people are hungry. Thank in advance or add a smiley at the end of the email to increase likeability.

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