AgileCIOIT Best PracticesProductivityProject Leadership

Tips on Using Agile Project Management

Every IT organization is focused towards the speedy delivery of products and services to its customers. The best possible solution available to ensure the same is the implementation of agile framework in the software development process. In this article at CIO UK, Thomas Macaulay presents some tips shared by some leading CIOs on how they have effectively used an agile methodology to scale up their business.

Why Agile?

Agile has gained much prominence in the past decade, ever since a group of leading software developers created the ‘Agile Manifesto’ in 2001. The primary reason for its adoption and popularity is the iterative and incremental development approach that Agile follows. This approach results in much shorter delivery cycles and enhanced collaboration among the teams involved. Here’s what the top IT business leaders have to say about their agile approach:


CTO Jackson Hull believes in business transformation as the primary business goal. Thus, he used an agile approach to set-up small cross-functional teams that could deliver work quickly by addressing distinct problems. This resulted in a more streamlined working process.

Department for Work & Pensions

Chief Digital and Information Officer Mayank Prakash is the key strategist behind the success of Universal Credit, Europe’s largest digital product. He carried out about 20 iterations to deliver this product using agile methodology.

Met Office

CIO Charles Ewen has adopted a different hybrid model of software development. He has assigned all the big infrastructure projects to waterfall methodology and isolated the innovative initiatives for agile. This model has proved to be quite flexible.

Aviva International

CIO Fin Goulding has gone a step further by writing a book on “Flow: A Handbook for Change Makers, Mavericks, Innovation Activists, and Leaders”. Here, he has used real-time instances and cases from his personal experience of using agile framework and how it helped in minimizing the effort and time required to deliver quality products.

Leeds Building Society

CIO Tom Clark encouraged his staff to undergo a 90-day challenge and identify the things or processes that can be executed quickly. This agile tactic helped his team to deliver quick customer service.


CIO Dan Fiehn flattened the organizational hierarchy and set up small teams with distinct visions. This enabled the teams to make quick decisions on their own and deliver products much faster.

Capital One

CIO Rob Harding believed in making the firm more responsive by adopting the agile approach. He revamped the work culture and staff behavior by implementing new project management techniques.

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