Modern CIOs need to be able to do a little of everything, and they need to do that little bit very well. This is in no small part due to the rise of CIOs being “value brokers,” which is a shift of the CIO into the role of a front-end digital disruptor that works with clients. In an article for CIO magazine, Bill Snyder expresses how to be successful as a value broker.
Going for Broker
One of the first things to change in order to become a value broker is to begin integrating IT into the organization. Change your approach to communication, by taking time to actively shift the way you talk to people who aren’t as ingrained into your department.
This shift also applies to a more holistic look at the company’s interactions. It’s no longer just about selling software and services to customers, but rather it includes tracking how customers are interacting with deliverables too–and seeing if they renew their license. Value brokers look at the company as a whole to see what can be improved upon at all levels. Snyder adds this:
“A new mindset accompanies the shift in the CIO role, as the value of the CIO is no longer determined by the number of people in the IT organization or the amount of assets over which the CIO has control.” [Chad Quinn, president of Ecosystems wrote this] in his 2015 white paper.
To better understand what that means, consider this prediction by Gartner analyst David Willis: At the beginning of this decade, technology spending outside of IT was 20 percent of total technology spending. By the end of the decade that figure could soar to 90 percent, he said.
The new value broker CIO needs to shift gears from larger projects that take longer to complete and instead move to ones that can be more adaptable with the emergence of new technologies. These steps all working together can help create value in, which is ultimately any value broker’s goal.
For a longer discussion, you can view the original article here: https://www.cio.com/article/3227068/leadership-management/modernizing-it-how-to-thrive-as-a-cio-value-broker.html