CareerLeadership/Innovation

The Trust Equation & 3 Tips

In an article for Inc., Jacob Morgan shares “trust expert” (yeah, allegedly that is a thing) Charles H. Green’s formula for trust. Do you think you can crunch the numbers to become trustworthy? The formula is “(credibility + reliability + intimacy)/self-orientation.” Those first three are pretty straightforward, but you may be wondering what “self-orientation” means. Morgan describes it essentially as willingness to look outside of oneself and help others. So the less self-oriented you are, the more time you have for others.

In order to build more trust, Morgan shares three little tips. First, keep your promises, even on small things; employees will remember that. Second, try to get to know people on an individual basis. And third, admit when you do not have the answers—then you can begin the process of getting an actual answer together.

You can view the original article here: https://www.inc.com/jacob-morgan/how-to-build-trust-at-work-and-in-life.html

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