CIOs are gradually becoming pretty comfortable with the cloud, but it seldom hurts to gather up more information. In an article for CIO Insight, Joy Sim talks through a private cloud implementation and how to transform operations to best take advantage of it. A shift in the IT service delivery model is required.
Renovating delivery begins with creating an infrastructure-as-a-service (IaaS) service definitions document. This document will itemize cloud offerings and detail the sorts of resources that business groups can request. Sim adds this:
In addition to outlining the cloud offerings, CIOs should develop a cloud governance model for the IT organization to evaluate monthly. This model covers resource volume allocation for each region or department, protocols for making procurement decisions for cloud infrastructure (when, how much, from which vendor, what technology, etc.), as well as change-management plans.
Since many organizations outsource some or all components of cloud deployments, having a well-established and clear governance model helps ensure alignment on organizational policies and changes to operational aspects of the cloud environment. The cloud governance model should be implemented in parallel with or shortly after the technology deployment.
Following these changes, the business must also adapt to a new cost structure. This will involve developing a chargeback model, where business groups are charged for the resources that they use. (It is not quite as “free” as these groups might think.) CIOs can in turn develop a “showback” model, allowing groups to understand how much various cloud resources cost according to given parameters.
Inevitably, resistance to overthrowing legacy operations will be encountered, but IT leaders must press through it. They must especially ensure that security is on board with the change, because security is of critical gravity in shifting to a private cloud. Once there is sufficient buy-in within IT and in the business, retraining can then begin.
For deeper details on each of these points, you can view the original article here: http://www.cioinsight.com/it-strategy/cloud-virtualization/a-cios-keys-to-cloud-adoption-success.html