Project Management

How to Develop a Quality Management Plan

Compromising project quality for speed or the convenience of others can be costly in many ways. Failing to meet customers’ expectations and losing team morale are among some of the serious consequences. It is reckless to enter projects without thinking about the quality aspect and making time to plan it. As a result, in a post at the Project Risk Coach, Harry Hall delineates some basic ideas on how to boost the concept of quality:

  • Know what “quality” means.
  • Be familiar with a quality management plan.
  • Decide who should be involved in the plan.
  • Brainstorm what should be included for the plan to work.
  • Understand that it is a mutual work.

Good Work Is Everything

You hate failing in class but an A often costs time and efforts to get. It’s a bit frustrating, indeed, but the same rule applies even when you grow up. In meeting business goals, your project quality should be proportional to your work speed or your level of convenience. Don’t sacrifice quality just because you want to work alone, or like the feeling of having things done ahead of time. In order to produce quality work, you have to understand what “quality” means in your encountered context, and then implement a plan for it. Whether or not you need a quality management plan for your team should not be a question—if you’re a wise manager, you’ll know how to strive for zero defects and create a competitive advantage.

Bear in mind that a quality management plan should not serve only yourself, but it’s about teamwork and together determining the scope and details of the plan. Be witty about who should be involved in a certain project, as projects vary and different team members are qualified to participate in different projects. An ideal group to compose the plan would often involve a project manager, a few team members, key stakeholders, and customer representatives if needed. Your plan will include at least the following:

  • Roles and responsibilities
  • How the quality requirements will be determined for both the product as well as processes
  • When and how quality will be assured
  • When and how quality will be controlled
  • Definitions

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