CIODigital Disruption

Three Steps for CIOs to Transition to the Digital Workplace

As Gartner’s 2015 CIO survey said, 84% of IT planning is based on a 2-year time horizon. Becoming a more strategic business partner requires that IT cast its gaze further into the future, one that embraces the digital workplace and the bi-modal IT unit. In an article for Gartner, Rob van der Meulen marks the three critical steps CIOs need to tread before industrial IT fully gives way to the digital.

Three Steps Forward

  1. Extend IT’s planning horizon.
  2. Invest in post-nexus technologies.
  3. Focus metrics on employee engagement.

In conjunction with HR and other planning faculties at the organization, Gartner analysts suggest that IT plan for the year 2020, making a conscientious effort to understand and to synthesize trends in consumption, human capital, and technology. And speaking of technology, analysts are noting the relatively high level of post-nexus adoption. That is, it’s only a matter of time before IoT technologies, smart machines, and augmented human technologies mainstream. This new wave of IT-user integration needs to be handled carefully with the full concerns of employees in mind:

The Nexus of Forces (mobile, social, cloud and information) is not on the horizon; it is here. Already, CIOs are beginning to think about — and even actively pursue — post-Nexus technologies. In fact, Gartner data suggests that the CEO is even further down this path and is already assuming that nexus technologies and the digital business are happening today. These technologies include the Internet of Things (IoT), thinking machines, augmented human, 3D printing and robotics.

IT cost and service metrics are sooo industrial! If you want to judge CIO performance in a post-nexus world, says Gartner, you’ll want to get nonfinancial. Employee engagement and innovation are the new coin of the IT world. Although difficult to measure, the signs of a healthy and progressive IT are employee participation, collaboration, recognition, wellness, and transparency.

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