CIODigital Disruption

5 Conversations CIOs Must Have with Their C-Suite Peers

It is not enough for CIOs to be content with running financial software and other business applications from a data center. They must incorporate IT and its assets! Clint Boulton, writing for, explains the five most important conversations CIOs need to have with their C-Suite peers:

  1. Avoid sales hype.
  2. Support the business through rapid change.
  3. Articulate the cloud strategy.
  4. Develop a mobile-first mentality.
  5. What about service abstraction?

Frame Goals and Expectations

The first vital conversation to have is about the technology that is being used. It is easy to get sucked into the hype surrounding a specific tool, but that may not be necessarily best for the organization. CIOs should approach this type of scenario asking whether this new technology will make a difference for the company. Along with this idea, there should only be an investment in applications with a steady growth potential. Why invest in something that has maximized its potential or something that already exists in the organization?

The next discussion should articulate to the team the benefits of implementing the new software. For example, illustrating the cost-saving potential may persuade those on the fence to accept the change. There may also need to be a difficult conversation about how those who have spent their careers managing data will soon have their positions overtaken by a program. This is a virtual world, and they will need to transcribe their skills accordingly.

Dialogue about developing mobile-friendly applications will also prove prudent. The cloud is taking over and is an integral aspect that consumers value. There is no way in which to tell how the consumer will interact with the organization, so there needs to be a wealth of options for them to select from.

The final conversation involves building “abstract services with generic interfaces.” Doing this will make developers’ lives much easier. Setting up different software involves the same or very similar processes that become mundane after repeatedly having to reenter them. Reusing eliminates software waste.

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