Risk Management

Living Out Loud, or ‘Why Teams Fail’

Tools are great. By definition, they help us get things done faster and more efficiently. But if tools were enough to address every challenge, project success rates would be much higher. Joshua W. Frappier writes for PM Hut that high-quality communication and transparency are the real way to ensure team and project success, but achieving this quality is not as intuitive as it sounds.

Get Loud

Frappier believes that human pride is the boundary that separates us from golden communication. Pride allows us to think that we can take care of all our problems ourselves, and we do not need to ask questions, because that would reveal some fault in our understanding. This is bad. Instead, Frappier encourages us to ask out loud, answer out loud, work out loud, and live out loud.

You need to ask questions during meetings, because there is no such thing as a stupid question when the project is on the line. You also need to be willing to accept questions that come in the form of dissenting opinions. All scrutiny leads the way to better mutual understanding. But there is a difference between scrutinizing ideas and directly judging people for having those ideas. When you judge people, their questions, or their answers, you are putting them beneath you, which makes it that much harder to work effectively with them. Get rid of the judgements.

Working out loud meanwhile is about taking accountability. Frappier elaborates:

It’s not enough to be on a team, though. That does not imply accountability. Accountability by its nature goes beyond an attitude of “just ask” or “I’ll show you when I’m ready” because accountability is proactive and persistent. It grants permission to ask questions. It invites discussion. It covets feedback and opinion from team members. Not some of the time, or when it’s convenient for the sake of your pride — but all the time.

Lastly, living out loud is as simple as genuinely believing in the atmosphere of transparency that you try to create. When people are free to express opinions and share concerns, there is little room left for risks to grow. You can read the original post here: http://www.pmhut.com/living-out-loud-or-why-teams-fail

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