IT Best Practices

A High EQ Mindset

Are you in an EQ state of mind? We’ve all heard about IQ, the intelligence quotient that helps us measure cognitive reasoning and problem solving skills. However EQ, the emotion quotient otherwise known as emotional intelligence, is a measurement of how we respond to and interpret signals from others. As Pearl Zhu maintains in her Future of CIO blog, although IQ is critical for grappling with complex algorithms and other technical issues, EQ is probably more important in a business or organizational setting that requires interpersonal acumen:

Higher EQ helps you have an open mind, minimize biases, be cautiously optimistic, be effective listener and be more creative. All these qualities become critical when you are leading and have to constantly align and motivate people to follow your direction; when you deal with cross functional peers where you do not have authority and be persuasive with other senior managers who have strong opinion about doing things. 

Evil eQ versus EQ for Others

Of course, some may seek to use their powers of EQ for evil ends, not for good. For instance, Zhu cautions against thinking of EQ in terms of what she calls “political cleverness,” the unprincipled Machiavellian quest for power at the expense of others. Instead, EQ should be used as a positive mindset that motivates others and allows the individual to weather the tides of success and failure. Knowing the difference between egotistical intelligence ‘eQ’ and emotional intelligence ‘EQ’ is to know the difference between effective and ineffective management.

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