Are CIOs Losing Control Over IT?

The Walls are Falling Down

CIOs—and in fact all of IT—was at one point protected simply by the virtue of the work they performed. Technology was their domain alone, and nobody could dare to tell IT what to do or how to do it. But those days are past. With the expansion of social media, BYOD, and technology becoming the core of almost every aspect of business, CIOs are unable to work in the shadows and dictate what is necessary. According to this post by Adam Warby, 79% of C-level executives believe they can make better, faster IT decisions without the involvement of IT—and that spells the potential for trouble in the eyes of a CIO.

Reduce Costs and Timeframes

But that’s not all: the new emphasis also means CIOs are asked to reduce costs and timeframes. With these new pressures, the intelligent needs to shift their understanding of job role to one that is much more like a consultant and less like an end-point in the IT conversation. As Warby explains:

IT departments are starting to position themselves as services brokers, partnering across the organization to understand the needs and objectives of the business and then sourcing technology and business services from inside or outside the company to address those challenges. Today, 35 percent of our survey participants have IT serving in this capacity, and among those organizations, 58 percent plan to increase that role over the coming year. As different areas of the business want to bring in technology to support their own agendas, no one is better than the CIO’s team to help introduce and integrate that technology into the business. Beyond knowledge of their own organization’s infrastructure, CIOs are also part of the larger technology ecosystem, and have a head start on identifying the right partners to help implement and sustain new solutions.

Innovation and disruptive technology are both considerations that any CIO will face: it’s how those challenges are faced that dictates the success, involvement, and power that a CIO will have in their organization.


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