IT Staff & Team BuildingProject Management

12 Tips for Team Improvement

When you look at Thor and Captain America, it really makes you wonder how Black Widow ended up on the Avengers. But each team member contributes something unique, and they grow together. This idea is backed up by an article by Susan M. Heathfield, which offers twelve “C” tips for cultivating the best team.

Twelve Cs of Team Building

  1. Clear expectations
  2. Context
  3. Commitment
  4. Competence
  5. Charter
  6. Control
  7. Collaboration
  8. Communication
  9. Creative innovation
  10. Consequences
  11. Coordination
  12. Cultural change

Each of these in one way or another contributes to forming a lean, focused team. Context, for instance, means making sure members understand why they are on the team, and how the team fits into the business’s organizational goals. Along the same lines, commitment means that team members acknowledge and are in agreement with the significance of the team. For chartering, Heathfield frames it in terms of this:

Has the team taken its assigned area of responsibility and designed its own mission, vision and strategies to accomplish the mission? Has the team defined and communicated its goals; its anticipated outcomes and contributions; its timelines; and how it will measure both the outcomes of its work and the process the team followed to accomplish their task? Does the leadership team or other coordinating group support what the team has designed?

Then there are old standbys on the list like communication, in which all team members understand their priorities and are able to give and receive honest feedback. It seems simple, but success is often a case of just not messing up on the essentials. For more C tips, consult the original article:

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