Career

What Are the Causes of Communication Breakdown in Business?

Get to the root of why messages just are not getting through at the workplace. Anna Assad writes an article about several of those underlying causes. Differences in perception is a big one, particularly as there is no easy way to know if people are interpreting information the way you intend. Minor distractions such as bad lighting can hinder focus and weaken communication. Stress can similarly lead to agitated or overly emotional behavior that does not beget good communication. A complex organizational structure with multiple layers of management can lead to faulty communication channels. Finally, lack of business plan in extraordinary circumstances can lead to employees not knowing how to react to the fallout.

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