Knowledge Management (KM) – Paano maiisangtabi ang pagreretiro ng mga Baby Boomers

In the late 1990's, Northrop Grumman faced a big problem: they didn't need the 12,000 workers that helped with the B-2 bombers they created – but they did need the 12,000 worker's knowledge. Susannah Patton looks at how the business tried to capture as much knowledge as possible from the leaving workforce, what implications it has for the departure of Baby Boomers, and how gathering your employee's knowledge isn't just a best practice, it's essential for survival.

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