The Only Management Strategy You’ll Ever Need

Jeff Haden was struggling in a presentation. He didn't quite know why, but he wasn't making the impact he wanted and knew that he was losing the audience's attention. So he went to an old standby: ask the crowd what the key is to leading people. Normally, nobody has an answer and the room goes quiet to listen, but on this particular day, a voice rose from the back of the room, and the single sentence answer they gave was the best Haden has ever heard.

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