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5 Change Mistakes a Good Program Manager Won’t Make

By nature, program managers spin a lot of plates. They also want to make those plates spin better by spurring changes that improve the bottom line. However, changes don’t necessarily mean good results, and sometimes, program managers make mistakes that are costly to their business. In a post for Axelos, John Tibble points out five change mistakes that a good program manager will know to avoid: Ignoring the old 70-percent-failure factor Associating “change” purely with ...

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Dungeons & Dragons: An Unorthodox Path to Better Leadership

Whether you have played it yourself or merely seen it while binge-watching Stranger Things on Netflix, you probably know Dungeons & Dragons (D&D) is a decades-old dice and paper game. In it, the Dungeon Master (DM) creates a whole game world from scratch, and then the DM’s friends play as characters who explore that world. In a post at Project Bliss, Leigh Espy talks to developer Kane Hadley about how his DM experience has improbably ...

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An Executive’s Guide to Software Development: 15 Practices

Hugely successful businesses that have made their profits outside of tech are finally realizing how much more profit can be had from more tech-savvy. In an article for McKinsey, Chandra Gnanasambandam, Martin Harrysson, Rahul Mangla, and Shivam Srivastava say that in order to make software an advantage, executives need to make an earnest effort to understand its development. They recommend the software maturity diagnostic framework with 15 practices across five stages to define the software ...

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The Human Equation in Project Management

Approaches to project management have focused on the systems, procedures, and software put in place to determine progress and likely outcomes. These outcomes are usually expressed in terms of cost, schedule, and technical achievement against the project requirements and framing assumptions—the oft-cited three-legged stool of project management. These analytics, and the methodologies used to derive them, are effective in recording progress as it occurs. Analytics are then compared against an expected outcome over time based ...

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3 Reasons Why the Business Analyst-Project Manager Hybrid Role Is So Difficult

A hybrid of business analyst (BA) and project manager (PM) is like a double major in science and humanities—it’s possible, but difficult. But this hybrid role is looking increasingly attractive to businesses that want to make interactions leaner. In an article for Project Times, Tiauna Ross highlights the top three reasons why this hybrid role can be difficult: It requires expertise in both disciplines. It only works well with small changes. It may not be ...

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5 Deadly Mistakes in IT Operations to Avoid

The life of IT operations is stressful. They need to introduce more business functionality and minimize digital spending, all while trying not to make mistakes that hinder the ability to respond to business needs. Bernd Harzog, in an article for Network World, lists five IT operations mistakes that can have disastrous results on the company: Letting security rule the roost Organizing by IT silo Organizing by IT layer Firing all of your smart domain experts ...

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Reducing Costly Incidents through Knowledge

How can you improve the customer experience though knowledge management, you might ask? From an incident perspective we should start with the Service Desk to determine exactly what types of calls are coming in, a “top ten” of sorts. These may be common questions that, if they are handled through some form of self-service functionality, can reduce the calls into the Service Desk right at the beginning. It is likely that your Service Desk has ...

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The CFO-CIO Relationship: How to Bridge the Gap

Technology is intrinsically linked to every department, not limited to finance to improve costs and maximize profit. However, the relationship between CFOs and CIOs has not always been a smooth collaboration. In the haste and competitiveness of business nowadays, if CIOs and CFOs remain focused completely on their own concerns and fail to bridge their profession gap, then neither one will ultimately further the business’s goals. For a CFO who seeks to position the company ...

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Pulse of the Profession 2017: Good News for Project Managers

Only 27 percent of organizations have low project management maturity anymore, according to data surveyed from 3,234 global professionals in PMI’s 2017 Pulse of the Profession. A not so bad 39 percent have low portfolio management majority. At last, organizations are waking up to the financial and strategic benefits of mature management, as “Organizations that invest in proven project management practices waste 28 times less money.” The organizations that PMI considers to be real “champions” ...

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Having More Options Can Make You Evaluate Risk Differently

Think about when you go shopping: Do you often buy a 3-in-1 shampoo, conditioner, and body wash in a single bottle, or do you instead seek three distinct products, believing they will do a better job (whether or not it’s true)? In an article for Harvard Business Review, Uzma Khan and Daniella Kapoor explain that such perceptions have a dramatic effect on risk and decision-making in business too. Are you falling into a bias trap? Less Is More (Valuable) ...

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