How CIOs Can Drive Digital Innovation through Collaboration

I have good news for the CIO community: Senior executives at leading companies are getting the message that leveraging information and technology to improve competitive advantage changes the dynamics of the enterprise and must be at the core of every corporate strategy. Here are a few examples. The board of ANZ Bank in Australia hired Filippo Passerini, former CIO of Procter & Gamble and currently an operating executive with The Carlyle Group, and three other …

Magbasa pa »

The 7 Aspects of Project Relationship Management

As project management professionals we all have become increasingly aware of the importance of the so-called “soft skills” aspect of our profession. In recent years, skills such as time management, communication (verbal and non-verbal), emotional intelligence (EQ), facilitation, conflict resolution, and organizational management have received more and more recognition as essential aspects of successful project management. Let’s add to that list a skill I like to call “Project Relationship Management” or PRM. There are upwards …

Magbasa pa »

Using the Program Blueprint for Program Management

Is there a hidden tool that will help you to add value to your program? In a post for the PM Perspectives Blog, Elizabeth Harrin discusses what she believes to be an essential element to programs: the blueprint. A Program Compass To begin with, what precisely is a blueprint? A blueprint helps to define the vision statement of the program, as well as the capabilities it will deliver. Basically, it defines what the program will …

Magbasa pa »

Using the RACI Matrix to Maximize Project Accountability

One of the challenges of planning and controlling a complex project is delineation of roles. This can be especially challenging when representatives of multiple organizations are participating in the project. For any particular phase or task, it can be difficult to explain what participation is expected of each assigned team member, as roles might change from one task to another. Responsibilities The PMBOK includes a brief description of a RACI matrix or chart in the discussion on …

Magbasa pa »

What Does a Great Product Development Group Look Like?

Since 1989 we have been traveling the globe looking at great, and sometimes challenged, organizations. From an engineering and management perspective, here are some common “great” things we see. As you read them, contrast with your organization and determine where you would like your group to be. Deadlines, budget, and project status Goals are established, clearly defined, and communicated to the organization. These are usually related to deadlines, budget, and quality (e.g., defects or customer …

Magbasa pa »

The Five Ways to Motivate Your Project Team

Happiness and motivation seem to go hand-in-hand, especially in the world of project management. At Voices on Project Management, Lynda Bourne expands upon her idea that a happy team is a motivated team by using Dr. David Rock’s “SCARF” model, which provides information about how motivation actually works. The SCARF model acronym stands for five elements: Status Certainty Autonomy Relatedness Fairness People by nature are driven by the need for heightened self-esteem, and one factor …

Magbasa pa »

7 Reasons IT Managers Have the Toughest Management Roles

No good management job is an easy job, but do IT managers have it the hardest? In an article for CIO.com, Mike Sisco explores why he believes this role is so much more challenging than other management positions. There are seven reasons why the role of IT manager is the toughest management role: Technology is constantly changing. A technical expert is not a manager. Success depends upon delegation. IT employees are difficult to manage. There …

Magbasa pa »

How to Use Metrics to Optimize Service Delivery

I want you to think about all the different types of organizations you worked for. Whether they were Finance, Communications, Energy, Agriculture, or Transport, there was likely one similarity among them: The reporting that was done from an IT perspective did not produce metrics that mattered. Why? It’s simple—we (as an IT organization) tend to loop endlessly on the metrics as they apply to IT. We must move away from thinking that “recovery from failure …

Magbasa pa »

Easing into Agile: 5 Painless Steps towards Adoption for the Resistant

I recall that during an agency meeting conducted to plan the kick-off for a new project, I recommended that the project be done using an agile approach. Although some in the meeting were interested, the key project sponsors were not willing to risk departing from an established and familiar project planning methodology that was in place. It is often true that state government administration offices develop, recommend, and in some cases enforce the use of …

Magbasa pa »

Increase Your Return on Failures: 3 Steps

Never let the fear of failure keep you from playing the game. Failure is only one of the fastest and most direct ways to learn how to improve. In an article for Harvard Business Review, Julian Birkinshaw and Martine Haas explore how organizations can both overcome the fear of failure and maximize the gains to be had from it. Finding the Silver (and Gold) Lining In a 2015 Boston Consulting Group survey, 31% of respondents …

Magbasa pa »