7 Actions of Highly Effective Service Catalogue Managers

The service catalogue is the enticing menu of services that IT can provide the business. Done correctly, it can be as appetizing as the 1-2-3 Dollar Menu at McDonald’s. In a post at his website, Joe the IT Guy shares seven actions that can help a service catalogue manager craft something great: Change your mindset. Know your customer. Have a plan. Be service-focused. Be consistent. Keep things in perspective. Make it useful. Service That Makes …

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Qualities Project Sponsors Need to Support Strategy

The only project sponsors who think sponsorship is an undemanding job are the ones who do not actually understand sponsorship. Project sponsors are the conduit between strategy and execution. That makes them critically important. In a post at Strategy Execution, Elizabeth Harrin describes some qualities that good project sponsors possess. Fully Featured Sponsorship Sponsors first and foremost must be influential and well connected. They should have a spider web’s worth of connections throughout the organization …

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Five Flavors of Saying No

Do you have a hard time saying no? And if so, how many times have you subsequently hated yourself for saying yes? In the context of a project, managers who say yes too often are going to crush themselves and their teams underneath a pile of unending work. And even worse, being too loose with allowing scope changes will probably result in wasted work too. In other words, there is a lot to lose from …

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10 Deceptive Project Management Myths

Myths and misconceptions crop up all over the place in project management. You have probably already heard about several of them before, and some of them are more obviously untrue than others. But in an article for CIO magazine, Moira Alexander collects a new set of myths to debunk, some of which sound deceptively believable at first: Everything within a project is fixable. Clients always know what they want. A previous project template is a …

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How to Evaluate Risk Velocity

“Risk velocity” sounds like it should be the name of a Jean-Claude Van Damme movie (fingers crossed—it will be someday), but it is actually an estimated time frame in which a risk is likely to occur. Understanding risk velocity can be a helpful tool in risk management. And in a post at the Project Risk Coach, Harry Hall succinctly explains everything you need to know. Using just a couple charts, he illustrates some effective templates …

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What Is the Future of 3D Holograms?

When it comes to most-demanded technologies, 3D holograms are up there with hover chairs and flying cars in terms of popularity. And the good news is that real progress is being made toward making them a reality. For instance, there are the recently announced Magic Leap One augmented reality goggles to whet appetites. Even more exciting stuff is just around the corner too. In an article for Computerworld, Mike Elgan discusses some of the technology …

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5 Steps to Becoming a Global IT Leader

Technology has connected the world in ways that could have been scarcely imagined decades ago, so it is not hyperbole to say that even the smallest businesses can make a global impact. CIOs and other IT leaders must embrace this globalization to make the best of its opportunities. In an article for CIO magazine, John Edwards (probably not the disgraced senator or the generally disgraceful TV psychic) shares five steps to be a better global …

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Will CIOs Be Responsible for Replacing Workers with Robots?

Automation is already making waves in the food service industry, where digital kiosks are replacing human workers in places like airports. Will this wave spread elsewhere? And will CIOs be the Horsemen of the Apocalypse at the forefront of it? Naomi Eide muses about this in a short article at CIO Dive. She shares this: “Decisions about automation are usually made by other business leaders not the CIO,” wrote Andrew Horne, IT practice leader for …

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Unlocking Value with IT Business Management

Is the IT budget the One Ring in terms of business significance? Well, no, but CIOs can produce a lot more value for the organization when they have a deft hold on it. In an article for ITProPortal, Dale Quayle discusses a few ways to manage IT budgets well. Value Now Most businesses are at least maintaining their current IT budget for the new year, if not increasing it, and there are ways CIOs can …

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The Stress of Remote Working

When people typically think about work stress, they imagine people chained to their work desks, putting in countless overtime. Or they just imagine people inundated by meetings and obligations. It is pretty rare that they imagine stress occurring in a remote working arrangement. But it exists, and it could escalate in seriousness as the workforce becomes more mobile. In a post at Hacker Noon, Martin De Wulf relates his experience with stress in remote working, …

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