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7 Signs You Are a Great Project Communicator

At this point, everyone has an idea of what poor communicators look like—they do not convey enough, they do not explain enough, etc. What does a really sterling communicator of a project manager look like though? In a post for the PM Perspectives Blog, project leadership coach Susanne Madsen describes seven things that these top communicators do: Provide regular and truthful updates about project progress Speak to your stakeholders in person about risk and issues …

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4 Steps to Create Universal Process Standards in Project Management

When you keep project processes controlled inside your bubble, it might feel like everything is more convenient that way. But if it is convenient only for your team and not for the greater organization, then you may be hurting the bottom line. In an article for Project Times, Ivan Seselj discusses the big challenges organizations face in establishing project process standards. Uniting the World Globalization has struck even small businesses, making standardization a hot-button issue …

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3 Steps to Communicate Project Risks

A cockroach just skittered across the living room. Is it a lone wolf or the first sign of infestation? And how do you tell the family about this potential mega crisis? Problems of equal magnitude infest project risk management. In a post at the Project Risk Coach, Harry Hall gives three simple steps for communicating project risks effectively to stakeholders: Understand stakeholder needs and preferences. Analyze your risks. Communicate the risks. Treating Vermin First of …

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3 Problems That Let the Air Out of Effective Incremental Change

The advent of agile and related principles brought incremental change and development into the mainstream in business. There are right and wrong ways to approach incremental change though. In a concise post at his blog, Tom Cagley highlights three ways that incremental change can go wrong: Too much “upheaval” spurred by numerous incremental changes can foster resistance. People lose focus due to the incremental nature. Continuous process improvement requires more active scope management. Change Your …

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3 Ways CIOs Can Take a Dynamic Approach to Strategy

Nobody ever talks about wanting to take a static, sterile approach to leadership. Yet static leadership is probably the norm. In an article for the Wall Street Journal, Deloitte’s Amelia Dunlop discusses three ways CIOs can get dynamic about their strategy: Translate strategy into explicit implementation guidelines and choices. Adapt to rapidly changing conditions. Sustain the strategy by building organizational capabilities. Strategy That Works CIOs must be able to see how tactical moves add up …

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10 Tips for Leading IT through Good and Bad Times

IT did not use to be known for leadership in any sense. IT was a tank, bulky and slow to make a big change in direction, and so it could only ever play catch-up. Those days are over. IT is fast and has the ability to see opportunity and innovation before the business does. It also has a better ability to mitigate damage when things go wrong. In an article for Computerworld, Sandra Gittlen shares …

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3 Tips for IT to Build Trust with the Business

IT can be a rocket to the moon or a ball and chain. For those looking to the stars, Mark Samuels writes an article to help at ZDNet. He shares three tips for IT to help the business to achieve major benefits: Only work on projects the senior team prioritizes. Demonstrate how a technology investment will lead to a return. Seek opportunities to work collaboratively, internally and externally. Partners IT should want to tackle the …

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Success Metrics: There Is No Digital Strategy without Them

CEOs know they need to get digital in order to stay viable competitively. What they are not as clear on is what that means, let alone success metrics to measure progress toward goals. In an article for CIO.com, Clint Boulton highlights these challenges and discusses data on the subject from recent Gartner research. Describing Success In a survey of 388 CEOs from the last quarter of 2016, Gartner finds an interesting array of ideas on …

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How Emotional Intelligence Affects Project Outcomes

Emotional intelligence (often going by the awkward “EQ” abbreviation) is the simple principle of being able to address and work with colleagues’ emotions. Intuitively, we probably always knew it was important, but it is only just now becoming formalized. In an article for TechRepublic, Moira Alexander discusses the impact that EQ has on project outcomes. I Second That Emotion For starters, project managers can use EQ to take communication from customers and translate it into …

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3 Signs That You’re a Bad Project Sponsor

Great project sponsorship has been identified by PMI as the top driver of project success, and disengaged sponsorship has been linked to one-third of project failures. Thus, when you are a project sponsor, the results of the project will reflect pretty heavily on your sponsorship ability. Is that good or bad for you? In an article for Project Times, Tarryn-Leigh Frans shares three signs of bad sponsorship: Being too busy to attend or properly conduct …

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4 More Foolproof IT Service Desk Tips

The quest for a stellar IT service desk continues. Fundamentals take time to master, particularly because even fundamentals have many nuances to learn. In a post at his blog, Joe the IT Guy shares four more tips for an IT service desk that sparkles: Check your customer’s previously logged incidents. Take advantage of remote support and chat capabilities. Escalate if needed. Take ownership and keep it. Shining Service A customer’s incident is not a 911 …

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If You Ensure Capabilities, Project Benefits Deliver Themselves

Every project needs to realize benefits that further business goals. However, realizing benefits is typically a matter of ensuring that the project has produced new capabilities. In a post for the Association for Project Management, Ned Newton discusses the relationship between capabilities, benefits, and value. Capable of More Benefits are things that generate value, and value can come from a couple of perspectives. From an operational perspective, value is generated when project capabilities produced allow …

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7 Ethics Tips for Project Managers

Project managers are not buying and selling information that could break the economy, but they have a duty to remain ethical in their actions all the same. Ethics are important in any job, from fast food worker to CEO. In a post for the PM Perspectives Blog, Elizabeth Harrin shares seven tips that project managers can use to stay on the up and up: Disclose your interests. Don’t use assets from your last job. Don’t …

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Control Your Project Using the OODA Loop

Have you heard of a tool called the OODA loop? While the tool itself was created based on military fighter pilot observations and is now often used to train law enforcement, it has applications for use in business and personal life as well. Here we will discuss the applications of the OODA loop in business, and more specifically, in managing projects. First of all, OODA stands for this: Observe Orient Decide Act The concept of …

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Don’t Let the Boss Look Bad Either

Making the boss look good is one thing, but not making the boss look bad is also something we should be mindful of in our careers. A post from A Tank to a Bank sends us this reminder. Of course, only a treacherous person would intentionally try to undermine or sabotage a boss, but an employee can do things to unintentionally set up a boss for failure too. Specifically, the post discusses how there will …

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